JBERRYALESSANDRIA.COM ships to all of Europe.

Shipments are made through the following couriers: GLS

Shipping costs vary according to the destination country and are free above the thresholds indicated here:

In the countries indicated in the table above with “Duties and taxes included”, the customer will not be asked for any costs for customs clearance of the goods or payment upon delivery. Any duties and/or taxes are already included in the final price.
For shipments to China only, it may be necessary to use a broker to clear the shipment through customs. The related costs are beyond our control and will be borne by the customer.

In the countries indicated in the table above with “Duties and taxes not included”, customs costs are the responsibility of the customer and will be calculated by the Courier at the time of delivery of the shipment. The price shown for each item does not include VAT.

Alternatively, you can choose the option I will use an express courier of my choice at my expense and send the items to be returned to the following address:

J BERRY, Corso Roma 40, 15121 Alessandria (AL)

In this case, JBERRYALESSANDRIA.COM declines all responsibility for any loss, damage due to poor packaging or delay in delivery of the return.

We cannot ship an order to a country other than the one indicated in the billing address.
We cannot deliver to PO Boxes, Personal Mailboxes, APO (Army Post Office) or FPO (Fleet Post Office) military bases.

We are committed to respecting the expected delivery times, but during sales or promotion periods, due to the large traffic of orders, the management of the order may be subject to delays. Furthermore, on Saturdays, Sundays and during other holidays, the couriers do not ship. In these cases we will guarantee our assistance for any doubts or needs you may have.
• January 1st and 6th
• Easter and Easter Monday
• April 25th
• May 1st
• June 2nd
• August 15th
• November 1
• December 8, 25 and 26
• Flash offers

In the event that the order is not delivered because the address or telephone number is incorrect or missing, the package may be returned to JBERRYALESSANDRIA.COM at your expense, including any costs that JBERRYALESSANDRIA.COM must bear for the return of the goods. These costs will be deducted in the event of a refund. If you have any questions about this, please contact our Customer Care.

If the package appears to be tampered with, we recommend that you accept the package “with reservation” (this is your right) or refuse it. If one of these conditions occurs, contact us as soon as possible: we will need useful information to report the incident to the relevant courier.